81
Small Services without Red Tape

Opening context:
Work Community, University as a Marketplace, Local Town Hall, Health Center, Teenage Society.

Conflict

Departments and public services don’t work if they are too large. When they are large, their human qualities vanish; they become bureaucratic; red tape takes over.

Resolution

In any institution whose departments provide public service:

  1. Make each service or department autonomous as far as possible.
  2. Allow no one service more that 12 staff members total.
  3. House each one in an identifiable piece of the building.
  4. Give each one direct access to a public thoroughfare.

Closing context:
Office Connections, Building Complex, Building Thoroughfare, Necklace of Community Projects, Flexible Office Space.